Objectives/Outcomes
• Identify your conflict style
and how to effectively respond to others
• Increase your understanding
of differing values and styles of communication
• Gain the ability to understand
the issues, perceptions, and values that lie at the root
of a presenting conflict
• Learn and practice skills
to be an effective listener and gain awareness of the importance
of listening in our society
• Increase your listening and
empathy skills to effectively work with others.
• Learn and practice the key
planning points for addressing conflict
What Participants Said
The discussions were rich and I appreciated
the different perspectives.
Today I learned great activities to take
back to our school site.
The experience I value most from today
was getting to know others, learning the material and being
able to turn around and use it in my professional as well
as personal life.
